What’s in a name?

Confirm their name.

Check the pronunciation.

Check the spelling.

Is it two “l’s” or one?

Apologise if you get it wrong.

Apologise when you can’t remember.

Do better next time.

Learn people’s name.

What’s in a name?

Everything!

 

“Remember my name and you add to my feeling of importance.” — Dale Carnegie

“Remember that a person’s name is to that person the sweetest and most important sound in any language.” –  Dale Carnegie, author of “How To Win Friends and Influence People”

“Call him Voldemort, Harry. Always use the proper name for things. Fear of a name increases fear of the thing itself.” ― J.K. Rowling, Harry Potter and the Sorcerer’s Stone

“Bond. James Bond.”

 

What’s the problem?

What is the problem we’re trying to solve?

Define that first.

Ask more questions.

Narrow down the issues.

Separate cause from effect.

Rather than jumping to …

… conclusions.

… assumptions.

… solutions.

… the answer.

Or …

… surmising.

… hearing what we want to hear.

… relying on snippets of information.

… trusting rumour and innuendo.

Understand what the problem is first.

Then you’ll be more likely to solve it.

 

 

“If you define the problem correctly, you almost have the solution.” — Steve Jobs

“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” — Albert Einstein

“A problem well stated is a problem half-solved.” — Charles Kettering

 

Moving too fast?

Whoa … nearly missed it.

Just made that.

Nearly forgot the important thing.

It’s all happening too fast.

Getting out of control.

Okay … time to pause.

Slow things down.

Regroup.

Recover.

Reprioritise.

And then go again.

 

“Have you ever been too busy driving to stop for gas?” – Stephen R. Covey

“The cure for moving too fast is just to slow down.” – William E. Coles Jr.

“Procrastination isn’t the problem. It’s the solution. It’s the universe’s way of saying stop, slow down, you move too fast.” – Ellen DeGeneres

 

Burying yourself in yes

Yes, you can do that.

Yes, you can take that on.

Yes, to her request.

Yes, to helping him out.

Yes, to more responsibility.

Yes, to a new project.

And yes, why not that too?

Yes, yes, yes.

Until you are buried in yeses.

 

 

“When you say ‘yes’ to others, make sure you are not saying ‘no’ to yourself.” — Paulo Coelho

“Whenever you say ‘yes’ to anything, there is less of you for something else. Make sure your ‘yes’ is worth the less.” — Louie Giglio

 

Heading home

It’s great to adventure.

To see other places and faces.

Try new things.

Eat different things.

To experience and embrace.

But no matter the journey …

… it’s also great to be heading home.

 

“It’s a funny thing about coming home. Looks the same, smells the same, feels the same. You’ll realize what’s changed is you.” – F. Scott Fitzgerald

“Travel, in the younger sort, is a part of education; in the elder, a part of experience.” – Francis Bacon.