Confirm their name.
Check the pronunciation.
Check the spelling.
Is it two “l’s” or one?
Apologise if you get it wrong.
Apologise when you can’t remember.
Do better next time.
Learn people’s name.
What’s in a name?
Everything!
“Remember my name and you add to my feeling of importance.” — Dale Carnegie
“Remember that a person’s name is to that person the sweetest and most important sound in any language.” – Dale Carnegie, author of “How To Win Friends and Influence People”
“Call him Voldemort, Harry. Always use the proper name for things. Fear of a name increases fear of the thing itself.” ― J.K. Rowling, Harry Potter and the Sorcerer’s Stone
“Bond. James Bond.”