What is the problem we’re trying to solve?
Define that first.
Ask more questions.
Narrow down the issues.
Separate cause from effect.
Rather than jumping to …
… conclusions.
… assumptions.
… solutions.
… the answer.
Or …
… surmising.
… hearing what we want to hear.
… relying on snippets of information.
… trusting rumour and innuendo.
Understand what the problem is first.
Then you’ll be more likely to solve it.
“If you define the problem correctly, you almost have the solution.” — Steve Jobs
“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” — Albert Einstein
“A problem well stated is a problem half-solved.” — Charles Kettering