What is not being said?
Are you able to read between the lines?
A hesitant pause.
Glib words or liberal platitudes.
The omitted subtext.
Listen with all senses engaged.
The non-verbal messages.
The facial expression.
The body language.
The stance or posture.
The usual mannerisms … or lack of them.
The sideways glance.
The volume and tone.
The emotion … or lack of it.
What you can infer?
What is your intuition telling you?
There is the spoken word …
… and then there is so much more.
“The most important thing in communication is hearing what isn’t said.” – Peter Drucker
“We need to look at the subtle, the hidden, and the unspoken.” ― Malcolm Gladwell